Privacy Policy

Last Updated: 30 April 2025

Welcome to Beckwood Garden Rooms LTD (“we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website:
https://www.beckwoodgardenrooms.co.uk

1. Who We Are

Beckwood Garden Rooms LTD is a limited company registered in England (Company No. 16355853).
Our registered address is:
47 Croxford Gardens, Kidlington, England, OX5 1XD
For privacy-related inquiries, please contact us at:
📧 admin@beckwoodgardenrooms.co.uk

2. What Data We Collect

When you interact with our website, we may collect the following information:

Personal Details: Name, email address, phone number, postal address
Quote or Form Submissions: Custom messages and form inputs
Newsletter Signups: Email address (with consent)
Technical Data: IP address, browser type, time zone, device type
Usage Data: Pages visited, time spent on site, interactions

3. How We Collect Your Data

We collect data in three ways:

Directly: Through contact forms, newsletter signups, or quote requests
Automatically: Via cookies and analytics tools
Third Parties: Through services like Google Analytics, Meta Pixel, Hotjar, and Mailchimp

4. Why We Collect Your Data

We use your data for the following purposes:

To respond to inquiries and provide quotes
To send marketing emails (with consent)
To analyse and improve our website
To comply with legal obligations

5. Legal Bases for Processing

Under the UK GDPR, we process your personal data using these legal bases:

Consent: For email marketing and cookies
Legitimate Interests: For analytics, retargeting, and improving our services
Contractual Obligation: When providing quotes or services
Legal Requirement: If required by law enforcement or regulators

6. Use of Cookies

We use cookies to enhance your experience. You are given the choice to accept or reject cookies via our cookie consent banner. These include:

Necessary cookies (for site functionality)
Analytics cookies (Google Analytics, Hotjar)
Marketing cookies (Meta Pixel, Google Ads)

You can adjust or revoke consent at any time via your browser settings.

7. Third-Party Services We Use

We use trusted services that may process your data:

Google Analytics – usage tracking
Meta Pixel – ad targeting and remarketing
Hotjar – behaviour tracking and heatmaps
Mailchimp – email marketing
Krystal Hosting – website hosting

Each of these services has its own privacy policy, and we encourage you to review them.

8. How We Protect Your Data

We use SSL encryption, secure hosting (Krystal Hosting), and access controls. Only trusted team members within Beckwood Garden Rooms LTD have access to customer data.

9. Data Retention

We only keep your data for as long as necessary to fulfil the purposes we collected it for, including legal or reporting requirements.

10. Your Rights

Under UK GDPR, you have the right to:

Access your personal data
Request correction or deletion
Withdraw consent
Object to processing
Lodge a complaint with the ICO (Information Commissioner’s Office)

To exercise any of your rights, please contact us at admin@beckwoodgardenrooms.co.uk

11. International Users

Our services are primarily intended for UK residents. If you’re visiting from outside the UK, please note that your data may be processed under UK data protection laws.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we’ll update the date at the top of this page and notify you if the changes are significant.

13. Contact Us

Questions? Concerns? Need to exercise your rights?
Drop us a line at: 📧 admin@beckwoodgardenrooms.co.uk